Robotic Process Automation (RPA) in Healthcare
Implementing RPA in healthcare will save patients and providers time, increase turnaround time, and may eliminate human error. RPA removes employees’ administrative burden and lets them spend more time with patients. Healthcare providers can use RPA to make their systems more efficient and process faster, improving overall patient satisfaction.
Use Cases of RPA in Healthcare
Scheduling Patient Appointments
Patients can schedule their appointments without intervention from hospital employees through RPA. Automation improves appointment turnout and increases the patient experience.
Claim Management
Human errors, fraud, and abuse cost healthcare providers, and RPA eliminates these errors. Eliminating human errors also benefits employee satisfaction.
Compliance with Regulations
With RPA, healthcare providers can track and document every step of each process in structured log files so they can comply with external audits.
Data Entry, Migration, and Extraction
RPA automatically extracts patient data from legacy systems or paper documents and enters the data into modern digital systems. RPA can also migrate data from one system to another.
Benefits of using
RPA in Healthcare:
- Automatically Monitors Patient Data
- Increases Appointment Turnaround Time (TAT)
- Eliminates Human Error
- Increases Patient Experience
- Improves Employee Satisfaction
- Reduces Medical Errors
- Reduces Costs
Case Study: Monitoring & Reporting Patient Health Data
Company
A leading personalized medical services company in the United States.
Problem
Providing personalized healthcare services, the company closely monitors each patient and their daily health condition data to meet their specific needs properly. The health data includes detailed patient recording, diagnosis, treatment prescription drugs, laboratory tests, physiologic monitoring data, hospitalization, and patient insurance. Healthcare provider employees manually monitor and extracts the information of the patient’s data from various systems, migrate them on a spreadsheet and report the result to units. This process of manual tasks takes too much time and causes errors resulting in extra costs.
Solutions
The company chosed Robusta as their RPA vendor to automate the monitoring of patient conditions from different sources, migrating them to a single database, reporting the result to the relevant unit, and assigning tasks according to the condition of the patient.
Result
Monitoring and reporting the patients’ data end to end with software robots using RPA reduced the time spent on a single patient from 15 minutes to 3 minutes, with 99% accuracy.
As a result of the time saved by automating the process by RPA, the employee can focus more on improving the overall patient experience and business margins.
Testımonıals
What Our Customers Say About Us
ELİF AYCAN
We developed a great partnership with Robusta, who simplified and automated some of our major workflows leading to significant efficiency increases and cost reduction. We appreciate their dedication and creativity to bringing our initiatives to life.
ROKSAN KASPİ
Robusta has proven to be a true strategic partner to our company by combining their state-of-the-art and easy to use RPA solution with a clear dedication to customer satisfaction.
TUĞÇE BALARISI
Our customers appreciate that with the Robusta Cognitive Automation RPA platform, they can get their process improvement efforts up and running in a short timeframe. And, also thanks to Robusta RPA for such extensive and structured partner training opportunities. Robusta Partner Network has enabled us to reach more customers with more suitable solutions. As a partner, we thank the entire team for their support from start to finish.
AZİZ VOLKAN KURT
We wanted to replace the cumbersome and unstable RPA product we were using. Robusta carried us over to their platform in record time, and we never looked back!
SERKAN BAL
We were looking for RPA technology that was easy to use, configure, learn, adopt, and manage. Robusta exceeded them all. They clearly stood apart from the competition in this important area, which is the main reason we picked them.
MERT ALPAYA
Robusta has been more than a RPA software vendor since we started our partnership. The entire team have been putting their hearts and souls in automatizing our processes. Robusta has already been and will be a key digitalization partner of us.
AYKUT YILMAZ
We were looking for a strategic partnership with an RPA vendor who would be capable of working with us, who would also deliver an innovative product roadmap to continue to help us in the future. Robusta clearly demonstrated its long term vision and proved that their technology would carry us into the future.
