RPA in Logistics and Transportation
RPA USAGE APPLICATIONS IN LOGISTICS AND TRANSPORTATION SECTORS
Robusta RPA improves logistics and transportation by automating the tracking mechanism for both shipments and vehicles. Intelligent bots check and report shipment status to the logistics company and customers, enabling synchronization and securing load specifications.
- Shipment scheduling and
tracking - Invoice processing and
credit collections
- Order and inventory
- Speed Invoicing
processing
- Capturing, researching and
closing out loads
- Communication
Shipment scheduling and tracking
Initial pick-up requests, or checking and reporting shipment status between internal systems and portals are rule based, low exception and high volume tasks in logistics. This is to say that the subprocesses of shipping look like they “were made for software robots”.Bots’ capacity for data management can be put to good use for extraction of shipment details from incoming emails, or for logging jobs in scheduling systems. The perfectly accurate provision of pick-up times in customer or carrier portals can considerably increase customers’ satisfaction with your services.
Order and inventory processing
Bots can automatically pick up shipments’ PRO numbers from the carrier’s website. Afterward, tracking information and invoice amount is a piece of cake. A CSR is asked for guidance only if irregularities occur, which is not too often, thereby reducing human intervention to a minimum.
Invoice processing and credit collections
Software robots are the right choice to carry out this process because of their integrative capacity, which can streamline the workflow. End-to-end automation of order-to-cash processes for many (read, hundreds) large third-party logistics (3PL) carriers is achievable since bots can integrate with the commercial transportation of goods.
Speed Invoicing
If you pass this process on to bots, you remove from your employees’ shoulders burdensome and error-prone tasks such as re-keying, cutting-and-pasting, and manually attaching data (e.g., shipping data) to invoices. The whole process, from shipping data extraction to updating customer portals, becomes a matter of seconds, not of days (as is the case with manual invoicing).
And more…
Fill out the form at the right to get the free RPA Uses in the Logistics Industry Brochure to learn more about the usage possibilities related to your sector. >>