{"id":12738,"date":"2025-03-21T09:05:06","date_gmt":"2025-03-21T06:05:06","guid":{"rendered":"https:\/\/robusta.ai\/?p=12738"},"modified":"2025-03-21T15:07:05","modified_gmt":"2025-03-21T12:07:05","slug":"musteri-deneyiminde-otomasyonun-gucu-robusta-rpa-ve-chatbot-cozumleri","status":"publish","type":"post","link":"https:\/\/robusta.ai\/tr\/blog\/musteri-deneyiminde-otomasyonun-gucu-robusta-rpa-ve-chatbot-cozumleri\/","title":{"rendered":"M\u00fc\u015fteri Deneyiminde Otomasyonun G\u00fcc\u00fc: Robusta RPA ve Chatbot \u00c7\u00f6z\u00fcmleri"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text css=&#8221;&#8221;]Dijitalle\u015fmenin h\u0131z kazand\u0131\u011f\u0131 g\u00fcn\u00fcm\u00fczde, i\u015fletmelerin <strong>m\u00fc\u015fteri deneyimini iyile\u015ftirmek, operasyonel s\u00fcre\u00e7leri h\u0131zland\u0131rmak<\/strong> ve <strong>verimlili\u011fi art\u0131rmak<\/strong> i\u00e7in u\u00e7tan uca \u00e7\u00f6z\u00fcmlere ihtiyac\u0131 var.<\/p>\n<p>\u0130\u015fte tam da burada, <strong>Robusta RPA<\/strong> ve <strong>Chatbot \u00e7\u00f6z\u00fcmleri<\/strong> devreye giriyor!<br \/>\nRobusta, <strong>T\u00fcrkiye\u2019nin lider RPA firmas\u0131<\/strong> olarak s\u00fcre\u00e7 otomasyonu konusundaki uzmanl\u0131\u011f\u0131n\u0131 \u015fimdi <strong>Chatbot teknolojileriyle birle\u015ftiriyor<\/strong>. \u00d6zellikle <strong>WhatsApp Business API<\/strong> gibi kanallar \u00fczerinden m\u00fc\u015fterilere <strong>7\/24 h\u0131zl\u0131, ki\u015fiselle\u015ftirilmi\u015f ve otomatik hizmetler<\/strong> sunuyoruz.[\/vc_column_text][\/vc_column][\/vc_row][vc_row lg_spacing=&#8221;padding_top:25&#8243;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3><span style=\"font-weight: 400;\">Robusta RPA + Robusta Chatbot: G\u00fc\u00e7l\u00fc Entegrasyon<\/span><\/h3>\n<p><strong>Robusta olarak;<\/strong><\/p>\n<ul>\n<li>RPA \u00e7\u00f6z\u00fcmlerimizle manuel i\u015f y\u00fcklerini ortadan kald\u0131r\u0131yoruz,<\/li>\n<li>Chatbot teknolojimizle m\u00fc\u015fteri etkile\u015fimlerini h\u0131zland\u0131r\u0131yoruz.<\/li>\n<\/ul>\n<p>Ve bu iki g\u00fc\u00e7l\u00fc teknolojiyi WhatsApp gibi anl\u0131k ileti\u015fim platformlar\u0131yla entegre ederek, i\u015fletmelere u\u00e7tan uca otomasyon sa\u011fl\u0131yoruz.[\/vc_column_text][\/vc_column][\/vc_row][vc_row lg_spacing=&#8221;padding_top:25&#8243;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3><span style=\"font-weight: 400;\">WhatsApp \u00dczerinden M\u00fc\u015fteri Deneyimini Otomatikle\u015ftirin<br \/>\n<\/span><\/h3>\n<p>Robusta Chatbot, <strong>WhatsApp Business API<\/strong> \u00fczerinde \u00e7al\u0131\u015farak:<\/p>\n<ul>\n<li>M\u00fc\u015fteri destek taleplerine an\u0131nda cevap verir,<\/li>\n<li>Sipari\u015f ve \u00f6deme s\u00fcre\u00e7lerini y\u00f6netir,<\/li>\n<li>Randevu ve rezervasyon i\u015flemlerini ger\u00e7ekle\u015ftirir,<\/li>\n<li>Ki\u015fiselle\u015ftirilmi\u015f kampanyalar ve bildirimler g\u00f6nderir.<\/li>\n<\/ul>\n<p>Arka planda ise <strong>Robusta RPA<\/strong>, bu etkile\u015fimleri farkl\u0131 sistemlerinizle entegre eder:<br \/>\nERP, CRM, e-Ticaret platformlar\u0131 ve daha fazlas\u0131 aras\u0131nda <strong>otomatik veri ak\u0131\u015f\u0131 sa\u011flar<\/strong>, insan m\u00fcdahalesine gerek kalmadan s\u00fcre\u00e7leri tamamlar.[\/vc_column_text][\/vc_column][\/vc_row][vc_row lg_spacing=&#8221;padding_top:25&#8243;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3><span style=\"font-weight: 400;\">Robusta\u2019n\u0131n Fark\u0131 Ne?<\/span><\/h3>\n<ul>\n<li>Yerel uzmanl\u0131k + global teknoloji standartlar\u0131<\/li>\n<li>RPA ve Chatbot \u00fcr\u00fcnleri tek bir platformda<\/li>\n<li>WhatsApp, Web gibi farkl\u0131 kanallar \u00fczerinden entegrasyon<\/li>\n<li>Kullan\u0131c\u0131 dostu aray\u00fcz ve h\u0131zl\u0131 devreye alma s\u00fcre\u00e7leri<\/li>\n<li>Uygun maliyetli, \u00f6l\u00e7eklenebilir \u00e7\u00f6z\u00fcmler<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row lg_spacing=&#8221;padding_top:25&#8243;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3><span style=\"font-weight: 400;\">Robusta Chatbot ve RPA Nas\u0131l \u00c7al\u0131\u015f\u0131yor?<\/span><\/h3>\n<ol>\n<li>M\u00fc\u015fteri, WhatsApp \u00fczerinden destek talebi olu\u015fturur.<\/li>\n<li>Robusta Chatbot, talebi al\u0131r ve \u00f6n bilgilendirmeyi yapar.<\/li>\n<li>Robusta RPA, ilgili s\u00fcreci ba\u015flat\u0131r (sipari\u015f sorgulama, \u00f6deme takibi, kay\u0131t g\u00fcncelleme vb.)<\/li>\n<li>Sonu\u00e7, otomatik olarak m\u00fc\u015fteriye iletilir.<\/li>\n<\/ol>\n<p>Hepsi birka\u00e7 dakika i\u00e7inde, \u00fcstelik 7\/24![\/vc_column_text][\/vc_column][\/vc_row][vc_row lg_spacing=&#8221;padding_top:25&#8243;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3><span style=\"font-weight: 400;\">Hangi Sekt\u00f6rlerde Robusta Kullan\u0131l\u0131yor?<\/span><\/h3>\n<ul>\n<li>Finans ve Sigorta<\/li>\n<li>Sa\u011fl\u0131k ve Klinik Y\u00f6netimi<\/li>\n<li>E-Ticaret ve Perakende<\/li>\n<li>Turizm ve Randevu Y\u00f6netimi<\/li>\n<li>\u00dcretim ve Lojistik<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row lg_spacing=&#8221;padding_top:25&#8243;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3><span style=\"font-weight: 400;\">\u015eimdi \u0130leti\u015fime Ge\u00e7in<br \/>\n<\/span><\/h3>\n<p>WhatsApp, Webchat ve daha bir\u00e7ok kanal \u00fczerinde m\u00fc\u015fteri deneyimini yeniden tasarlamak i\u00e7in Robusta\u2019n\u0131n RPA ve Chatbot \u00e7\u00f6z\u00fcmlerini ke\u015ffedin.<\/p>\n<p>\u015eimdi <strong><a href=\"https:\/\/robusta.ai\/tr\/iletisim\/\">buraya t\u0131klayarak<\/a><\/strong> ileti\u015fim sayfam\u0131za gidebilir ya da <strong><a href=\"mailto:info@robusta.com.tr\">info@robusta.com.tr<\/a><\/strong> mail yolu ile ileti\u015fime ge\u00e7ebilirsiniz.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text css=&#8221;&#8221;]Dijitalle\u015fmenin h\u0131z kazand\u0131\u011f\u0131 g\u00fcn\u00fcm\u00fczde, i\u015fletmelerin m\u00fc\u015fteri deneyimini iyile\u015ftirmek, operasyonel s\u00fcre\u00e7leri h\u0131zland\u0131rmak ve verimlili\u011fi art\u0131rmak i\u00e7in u\u00e7tan uca \u00e7\u00f6z\u00fcmlere ihtiyac\u0131 var. \u0130\u015fte tam da burada, Robusta RPA ve Chatbot \u00e7\u00f6z\u00fcmleri devreye giriyor! Robusta, T\u00fcrkiye\u2019nin lider RPA firmas\u0131 olarak s\u00fcre\u00e7 otomasyonu konusundaki uzmanl\u0131\u011f\u0131n\u0131 \u015fimdi Chatbot teknolojileriyle birle\u015ftiriyor. \u00d6zellikle WhatsApp Business API gibi kanallar \u00fczerinden m\u00fc\u015fterilere 7\/24 h\u0131zl\u0131, ki\u015fiselle\u015ftirilmi\u015f ve otomatik hizmetler sunuyoruz.[\/vc_column_text][\/vc_column][\/vc_row][vc_row lg_spacing=&#8221;padding_top:25&#8243;][vc_column][vc_column_text css=&#8221;&#8221;] Robusta RPA + Robusta Chatbot: G\u00fc\u00e7l\u00fc Entegrasyon Robusta olarak; RPA \u00e7\u00f6z\u00fcmlerimizle manuel i\u015f y\u00fcklerini ortadan kald\u0131r\u0131yoruz, Chatbot teknolojimizle m\u00fc\u015fteri etkile\u015fimlerini h\u0131zland\u0131r\u0131yoruz. Ve bu iki g\u00fc\u00e7l\u00fc teknolojiyi WhatsApp gibi anl\u0131k ileti\u015fim platformlar\u0131yla entegre ederek, i\u015fletmelere u\u00e7tan uca otomasyon sa\u011fl\u0131yoruz.[\/vc_column_text][\/vc_column][\/vc_row][vc_row lg_spacing=&#8221;padding_top:25&#8243;][vc_column][vc_column_text css=&#8221;&#8221;] WhatsApp \u00dczerinden M\u00fc\u015fteri Deneyimini Otomatikle\u015ftirin Robusta Chatbot, WhatsApp Business API \u00fczerinde \u00e7al\u0131\u015farak: M\u00fc\u015fteri destek taleplerine an\u0131nda cevap verir, Sipari\u015f ve \u00f6deme s\u00fcre\u00e7lerini y\u00f6netir, Randevu ve rezervasyon i\u015flemlerini ger\u00e7ekle\u015ftirir, Ki\u015fiselle\u015ftirilmi\u015f kampanyalar ve bildirimler g\u00f6nderir. Arka planda ise Robusta RPA, bu etkile\u015fimleri farkl\u0131 sistemlerinizle entegre eder: ERP, CRM, e-Ticaret platformlar\u0131 ve daha fazlas\u0131 aras\u0131nda otomatik veri ak\u0131\u015f\u0131 sa\u011flar, insan m\u00fcdahalesine gerek kalmadan s\u00fcre\u00e7leri tamamlar.[\/vc_column_text][\/vc_column][\/vc_row][vc_row lg_spacing=&#8221;padding_top:25&#8243;][vc_column][vc_column_text css=&#8221;&#8221;] Robusta\u2019n\u0131n Fark\u0131 Ne? Yerel uzmanl\u0131k + global teknoloji standartlar\u0131 RPA ve Chatbot \u00fcr\u00fcnleri tek bir platformda WhatsApp, Web gibi farkl\u0131 kanallar \u00fczerinden entegrasyon Kullan\u0131c\u0131 dostu aray\u00fcz ve h\u0131zl\u0131 devreye alma s\u00fcre\u00e7leri Uygun maliyetli, \u00f6l\u00e7eklenebilir \u00e7\u00f6z\u00fcmler [\/vc_column_text][\/vc_column][\/vc_row][vc_row lg_spacing=&#8221;padding_top:25&#8243;][vc_column][vc_column_text css=&#8221;&#8221;] Robusta Chatbot ve RPA Nas\u0131l \u00c7al\u0131\u015f\u0131yor? M\u00fc\u015fteri, WhatsApp \u00fczerinden destek talebi olu\u015fturur. Robusta Chatbot, talebi al\u0131r ve \u00f6n bilgilendirmeyi yapar. Robusta RPA, ilgili s\u00fcreci ba\u015flat\u0131r (sipari\u015f sorgulama, \u00f6deme takibi, kay\u0131t g\u00fcncelleme vb.) Sonu\u00e7, otomatik olarak m\u00fc\u015fteriye iletilir. Hepsi birka\u00e7 dakika i\u00e7inde, \u00fcstelik 7\/24![\/vc_column_text][\/vc_column][\/vc_row][vc_row lg_spacing=&#8221;padding_top:25&#8243;][vc_column][vc_column_text css=&#8221;&#8221;] Hangi Sekt\u00f6rlerde Robusta Kullan\u0131l\u0131yor? Finans ve Sigorta Sa\u011fl\u0131k ve Klinik Y\u00f6netimi E-Ticaret ve Perakende Turizm ve Randevu Y\u00f6netimi \u00dcretim ve Lojistik [\/vc_column_text][\/vc_column][\/vc_row][vc_row lg_spacing=&#8221;padding_top:25&#8243;][vc_column][vc_column_text css=&#8221;&#8221;] \u015eimdi \u0130leti\u015fime Ge\u00e7in WhatsApp, Webchat ve daha bir\u00e7ok kanal \u00fczerinde m\u00fc\u015fteri deneyimini yeniden tasarlamak i\u00e7in Robusta\u2019n\u0131n RPA ve Chatbot \u00e7\u00f6z\u00fcmlerini ke\u015ffedin. \u015eimdi buraya t\u0131klayarak ileti\u015fim sayfam\u0131za gidebilir ya da info@robusta.com.tr mail yolu ile ileti\u015fime ge\u00e7ebilirsiniz. [\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":2,"featured_media":12741,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[202],"tags":[293,221,297,296],"class_list":["post-12738","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-chatbot","tag-robusta","tag-whatsapp-business","tag-whatsapp-business-api"],"views":8,"_links":{"self":[{"href":"https:\/\/robusta.ai\/tr\/wp-json\/wp\/v2\/posts\/12738","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/robusta.ai\/tr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/robusta.ai\/tr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/robusta.ai\/tr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/robusta.ai\/tr\/wp-json\/wp\/v2\/comments?post=12738"}],"version-history":[{"count":2,"href":"https:\/\/robusta.ai\/tr\/wp-json\/wp\/v2\/posts\/12738\/revisions"}],"predecessor-version":[{"id":12740,"href":"https:\/\/robusta.ai\/tr\/wp-json\/wp\/v2\/posts\/12738\/revisions\/12740"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/robusta.ai\/tr\/wp-json\/wp\/v2\/media\/12741"}],"wp:attachment":[{"href":"https:\/\/robusta.ai\/tr\/wp-json\/wp\/v2\/media?parent=12738"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/robusta.ai\/tr\/wp-json\/wp\/v2\/categories?post=12738"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/robusta.ai\/tr\/wp-json\/wp\/v2\/tags?post=12738"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}